If project portfolios only had data to consider when prioritising, life would be much easier. The reality is that, as with all organisations, decision making is much more than a quantitative exercise. Each project has different objectives, personnel and budgets, supporters and detractors. Arguably all projects add value in some way, and determining which are the most valuable can become subjective debates without the right structure in place. Thereā€™s also the political aspect to portfolios – each has different owners and stakeholders. Changing, slowing or even pausing projects has far reaching implications that need to be handled properly.

So, how do you get started with prioritising projects in a way thatā€™s sustainable for the business and doesnā€™t create new issues? We talk about this and other considerations below.

prioritising-projects-in-an-organisation

Do you have full visibility of all organisational initiatives?

Thereā€™s no way an executive team can start to accurately prioritise activities within the business without a complete picture of whatā€™s in play at the moment. While someone in the business will have the knowledge and close involvement with any project or programme, the leadership team as a collective needs to know every major activity in order for a careful prioritisation to take place.

Businesses often have some level of portfolio reporting that captures the programmes and projects in progress. Itā€™s a good idea to conduct an audit of all activities and compile them in a centralised place – a number of project management tools provide portfolio management for leadership as well to get the helicopter view.

Some activities in the business may be ongoing and not necessarily under the official banner of a project or programme. Itā€™s useful for these to be captured too as they demand resources just the same as ā€˜realā€™ projects. Anything that sits outside of regular daily operations should be considered.

What are the businessā€™ strategic outcomes?

Every business has a set of goals that map the course for the next year, 18 months or even longer. Typically these are agreed between a senior leadership team (SLT) and a board or minister.

Portfolio management involves a number of hard decisions about people, budget and focus, so there needs to be a deep understanding of where the organisation is looking to go strategically before any calls are made.

By having this reference point at the centre of a portfolio management process, prioritisation becomes easier and less subjective for those involved. Ultimately all of your programmes and projects should be pushing the business towards its strategic goals. These goals help to form the basis of project prioritisation criteria beyond simply the health of each activity and its progress.

Assessing each projectā€™s progress to date

With that said, progress on live projects is an important part of portfolio management. Organisations need to consider potential losses incurred by slowing or ceasing projects. If a project is nearing completion, it doesnā€™t often make sense to stop it before crossing the finish line, even if there may be higher priority projects within the portfolio.

On the flipside, a project that is in the early stages or even being planned may actually be deprioritsed if the businessā€™ overarching strategic goals have changed. Consider situations in which the government changes and a fresh mandate is passed down from the new minister – these are often busy periods for those involved in portfolio management. Or, in the case of a private sector business, new ownership can have the same impact and demand for shuffling around budget and focus.

Early life projects that havenā€™t expended significant capital are usually less disruptive financially and within your staff. If handled properly, those people may be able to transition across to other work with little headache.

Where are the budget overruns?

Criteria for portfolio prioritisation is case by case, but there are common themes that are shared by most if not all organisations. One of these is in the area of budget. A qualitative measure like budget overrun can be indicative of deeper issues such as unclear scope, ineffective sign off processes, inefficient work practices, supplier issues – the list goes on. When we work with clients on their portfolios, budget burn rate is an indicator we look to early on.

Itā€™s unfair to characterise all projects that are over budget as inherently unhealthy – at the same time itā€™s usually not a good thing and indicative of deeper issues. Some projects that are delivering great outcomes for the business may have to absorb over spending due to unforeseen factors, but ultimately remain critical for the business to keep alive. In those situations, the objective becomes reducing overspend in future by addressing the core issues.

For other projects, the budget blowouts may be of such a degree that itā€™s damaging to the business to keep them active. Through close analysis and portfolio review, the organisation may decide to put remedial measures in place with a clear timeframe, or, if these are all exhausted, may cancel the project.

We operate under the ethos that ā€˜every project deserves to succeedā€™, although a caveat to that is perhaps that all projects that are aligned with the business objectives should succeed. If a project is working in the opposite direction to the business, some serious thinking needs to be done. Perhaps the project doesnā€™t fall over entirely but undergoes a major scope change, allowing the business to retain a good project team but assign them to more valuable work.

Which projects are nearest to completion?

If the business has projects that are approaching their final milestones, they should enjoy high priority in the businessā€™ portfolio. Completed projects represent key deliverables against a strategic objective and once finished, conclude that projectā€™s capital expenditure demands, freeing it up for other activities.

Where is the most ā€˜noiseā€™ around projects that may be losing support internally?

We all know ā€˜problem childrenā€™ when we see them in a business. Theyā€™re that initiative or project that seems to suck the air out of the room when discussed. They create conflict almost by default. Few people are excited when talking about them and theyā€™re considered a chore that everyone wants to end.

Donā€™t underestimate the negative impacts of a project thatā€™s losing favour with your staff, especially those where there is ā€˜no end in sightā€™. These projects may not need to be stopped entirely, but they do require urgent attention to remedy. If good people are allocated to what they consider a ā€˜badā€™ project, the prioritisation exercise may be in the short term around redistributing those people to other more critical items of work. If that project isnā€™t central to the success of the business in the immediate financial year, it may be worth moving it down the list, and conducting a deeper review of the project without the pressure of an entire team working on it each day.

We have seen many projects totally revived after a comprehensive review and scope update, but they are easier to work on without lots of people aboard, so this may be an option to consider.

prioritising-projects-in-an-organisation

Are critical projects under-resourced?

Conversely, there are usually projects in the portfolio which are essential to hitting targets or meeting commitments by the leadership team. One of the best things about good portfolio management in an organisation is finding areas of the business that would benefit from more people with skills that are currently being poorly utilised on other under-performing projects in the business.

Once the business has mapped out its portfolio and started to identify the gaps, it can harness existing project resources much more effectively. And itā€™s much healthier for the financials when projects are being completed by moving existing costs around vs having to go back out to market or do a new funding bid (although often a combination of the two is whatā€™s required).

Consider carefully before pausing or deprioritising projects

Portfolio management is complex. Whatā€™s even more challenging for an organisation is putting change into practice. Whilst it may be logical strategic decision making by leadership teams, making change affects your people – positively or negatively. If a project is being changed or deprioritised, the plan needs to be solid (including how it’s communicated) before anything happens. If there is a significant budget or headcount at stake, take extra time to weigh up the best course of action. Gut feel is a good indicator, but knee-jerk reactions can have significant collateral damage. Retaining people but on the right kinds of work is typically a goal of our clients.

Ideally, the process of prioritising should be noticed and felt by management, while delivery staff are empowered to benefit from changes to their day-to-day workload.

Get assurance around your prioritisation

Sometimes getting absolute clarity on your project portfolio needs an outside perspective. But you will want to make sure that any other advice is done so from a place of experience and expertise. This is where portfolio assurance is perfect – helping organisations see all angles of their project portfolio and shine a light on risks and opportunities that make decision-making much easier. Our team has been providing such support to New Zealand organisations for two decades, so itā€™s worth getting in touch today to discuss your specific challenges.

Where to next?

Read our other portfolio assurance resources:
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